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sukhvir chahal
 
   

Question Popularity: 99 or more times read
Submitted 2009-01-17 01:54:54 [Valid RSS feed]


Are you capable with different sort of software What type of computer knowledge do you have
Question:"Are you capable with different sort of software? What type of computer knowledge do you have?"

Answer:Internet telephony is general in most call centers. This kind of technology is less costly than using a land line. Call centers also keep computer databases of customers, and are apprehensive with your skill to rapidly learn to navigate and use such software. Log files must usually be created after each call, and most employees must also make out such basic office software as MS Word, Excel, etc.
- Question number three isn't a verbal question, but rather the interest of your interviewer in how you perform yourself. They will be judging you on your spoken/communication skills and grammar to see how you might cooperate with a customer on the phone. Keep in mind to talk without a doubt and concisely. Choose your words cautiously.

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